Visual and vocal communication channels in emotion recognition of messages

Hanna Bednarek , Sylwia Stępniak-Kiełczewska , Magdalena Marszał-Wiśniewska


There is no consensus among the researchers on the matter concerning the role of different communication channels in emotion recognition. Some propose that the visual channel is superior to the vocal, while others claim that voice is of greater importance for the reception of emotional messages. There is also a group that argue that neither of the channels surpasses the other and their contribution is complementary. This chapter has reviewed the arguments put forward by all three groups. We have discussed the issue of accuracy in emotion recognition taking into account both static and dynamic displays and the most frequent types of errors. The review of the current studies has indicated that recognition of visual (facial) and vocal expression depends on the availability of emotional signals. Emotions perceived in the audiovisual channel are more accurately identified than emotions presented only in the visual or only in the audio channel. Moreover, the accuracy in identifying emotional expression depends on the form of presentation of the emotional content - dynamic presentation is more efficient than the static one. During the recognition of emotional expression the most common errors are symmetric. The type of errors depends on the kind of communication channel.

Author Hanna Bednarek (Wydział Psychologii)
Hanna Bednarek,,
- Wydział Psychologii
, Sylwia Stępniak-Kiełczewska
Sylwia Stępniak-Kiełczewska,,
, Magdalena Marszał-Wiśniewska
Magdalena Marszał-Wiśniewska,,
Publication size in sheets0
Book Chadee Derek, Kostić Aleksandra (eds.): Social psychological dynamics, 2011, UWI Press, ISBN 978-976-640-253-2
Languageen angielski
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