From Exhaustion to Disengagement via Self-Efficacy Change: Findings from Two Longitudinal Studies among Human Services Workers

Anna Rogala , Kotaro Shoji , Aleksandra Łuszczyńska , Anna Kuna , Carolyn Yeager , Charles C. Benight , Roman Cieślak


This longitudinal research examined the relationship direction between burnout components (exhaustion and disengagement) within the context of personal resources measured by self-efficacy and social support. In line with the conservation of resources theory we hypothesized that exhaustion may trigger a spiral loss of personal resources where self-efficacy declines and subsequently, social support also declines and in turn predict disengagement. Participants in Study 1 were mental healthcare providers (N = 135) working with U.S. military personnel suffering from trauma. Participants in Study 2 were healthcare providers, social workers, and other human services professionals (N = 193) providing various types of services for civilian trauma survivors in Poland. Baseline and 6-month follow-up measurements included burnout components, burnout self-efficacy and perceived social support. The path analysis showed consistent results for both longitudinal studies; exhaustion measured at Time 1 led to disengagement at Time 2, after controlling for baseline disengagement levels. Across Study 1 and Study 2 these associations were mediated by self-efficacy change: Higher exhaustion led to greater decline in self-efficacy which in turn explained higher disengagement at the follow-up. Social support, however, did not mediate between self-efficacy and disengagement. These mediating effects were invariant across Studies 1 and 2, although the mean levels of burnout and personal resources differed significantly. The results contribute to a discussion on the internal structure of job burnout and a broader understanding of the associations between exhaustion and disengagement that may be explained by the underlying mechanism of change in self-efficacy.
Author Anna Rogala (Wydział Psychologii)
Anna Rogala,,
- Wydział Psychologii
, Kotaro Shoji
Kotaro Shoji,,
, Aleksandra Łuszczyńska (Wydział Zamiejscowy we Wrocławiu)
Aleksandra Łuszczyńska,,
- Wydział Zamiejscowy we Wrocławiu
, Anna Kuna (Wydział Zamiejscowy we Wrocławiu)
Anna Kuna,,
- Wydział Zamiejscowy we Wrocławiu
, Carolyn Yeager
Carolyn Yeager,,
, Charles C. Benight
Charles C. Benight,,
, Roman Cieślak (Wydział Psychologii)
Roman Cieślak,,
- Wydział Psychologii
Journal seriesFrontiers in Psychology, ISSN 1664-1078, (A 35 pkt)
Issue year2015
Publication size in sheets0.55
Keywords in Englishburnout, exhaustion, disengagement, self-efficacy, social support
ASJC Classification3200 General Psychology
Languageen angielski
fpsyg-06-02032 (1)-1.pdf 461.36 KB
Additional file
BROWN_IR-ADV5255_16_0107_001-24.pdf 27.68 KB
2017-03-14-10-43-39-381 (1).pdf 16.72 KB
Score (nominal)35
Publication indicators Scopus SNIP (Source Normalised Impact per Paper): 2015 = 0.942; WoS Impact Factor: 2015 = 2.463 (2) - 2015=2.885 (5)
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